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Brinkman, Dr. Rick & Kirschner, Dr. RickHow to Deal With Difficult People/ 4 Audio Cassettes Boulder, CO CareerTrack Publications 1987 0943066263 / 9780943066264 Cassettes Near Fine No Jacket/fine Clamshell Case 4 cassette in wht-black plastic case. The audio seminar presents strategies for gettting results with hard-to-handle people in your life. You will learn how to deal with The Yes People, The No People, The Know it Alls, Chronic Complainers, the Passives, and the Snipers. Price: